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Cloud & support

Support & Consulting

Sometimes the most valuable engagement is the short one that tells you what not to build. We assess environments, pressure-test proposals, and produce roadmaps sized to the organisation that has to deliver them.

  • Infrastructure
  • ERP
  • Analytics
  • Security
A consultation across a table with a laptop and a notebook
What we do
  • Ongoing technical support for the systems we build, and for the ones we inherit
  • Process mapping and redesign before any platform is selected
  • Technology environment and architecture assessment
  • Independent review of vendor proposals and estimates
  • Prioritised, phased technology roadmaps
  • Build-versus-buy and platform selection analysis
  • Cost, risk and dependency mapping
  • Change and adoption planning so the new way of working sticks
  • Advisory support through delivery
What you get
  • A support plan for the systems you run, with a named team
  • An honest assessment of your systems and how work moves through them
  • An independent read on vendor proposals and estimates
  • A phased roadmap, sized to the team that has to deliver it
  • Advice on hand through delivery, whoever does the build
Where it helps

If any of these sound familiar, this is usually the right place to start.

A handshake across a desk over a signed document
  • Two vendors have proposed very different things at very different prices

  • There's a budget but no agreed sequence of work

  • Technical debt is understood in the abstract but never quantified

  • A decision is needed and the internal team is too close to it

How it works

From the first conversation to running it.

  1. Free 30-minute consultation

    Send the form and we arrange a time: a video call or a visit to your office in Cairo. You leave with a one-page plan and the three things worth doing first.

  2. Look before advising

    A short review of your systems, your processes and what is already planned, then scope and price in writing.

  3. A written recommendation

    What to keep, what to fix, what to buy or build, in what order and at what cost, including what not to do.

  4. Support when you need it

    A monthly plan for support and advice, so there is someone to ask when the next decision comes.

Questions about this service

Do you support systems you didn't build?

Yes. We start by reviewing what is there and writing down how it works, then take over its support.

Will you just recommend your own services?

No. The recommendation names what fits, including other products and suppliers, and sometimes the answer is to build nothing yet.

How much does it cost?

It depends on the scope, so we don't publish a price list. After the free consultation you get a written proposal with scope, phases and price, usually within 48 hours.

Not sure where to start?Start with a free 30-minute consultation.

About a website, a store or the systems behind them. Send the short form and a person in Cairo replies within one business day. You leave the consultation with a one-page plan and the three things worth doing first — and if we're not the right people, we'll say so.

Free 30-minute consultation. Leave a way to reach you and we'll agree a time.

Email or phone, whichever you prefer. We need one of them to reply.

Best way to reach you (Optional)

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